moderate“The service did not always record administration of topical medicines in line with best practice guidance...did not include guidance for staff on what medicines were prescribed, how often they should be administered”
record keeping
1 finding
moderate“People's care plans identified that people required creams however, it was not clear which creams were required and how they should be administered.”
staff competency
1 finding
moderate“Recruitment had not always been completed in line with Schedule 3 of the Health and Social Care Act. We saw people did not always have enough references.”
governance
1 finding
moderate“Quality assurance systems were not always effective in identifying areas for improvement...had not identified some of the concerns found in this inspection.”
care planning
1 finding
moderate“Risk assessments did not always give clear guidance to staff to reduce people's risk. For example, not all people had a fire risk assessment.”