Advantage Healthcare - Tees Valley

Inspection reports (4)

1. Inspection report · 2022-12-22

   Framework: KLOE · 10 pages · 59 KB · PDF

   Good
   responsive: Goodwell-led: Good

   This focused inspection of Advantage Healthcare – Tees Valley found the service had improved from Requires Improvement to Good in both Responsive and Well-led key questions, resulting in an overall Good rating. The service demonstrated strong person-centred care, effective communication support, robust governance oversight, and a positive, open culture led by a passionate registered manager and nursing team.

   Strengths

   • · Person-centred care plans with illustrations and information from external healthcare professionals used to create risk assessments
   • · Staff supported people to be fully inclusive in society, including education, shopping and independent living skills
   • · Provider gathered information about people's communication needs and created person-specific pictorial guides
   • · Registered manager and nursing team recognised with nominations in health and social care awards
   • · Strong provider oversight with regular competency spot checks and cascaded lessons learned across all services
   Quality-Statement breakdown (9)