Agency profile · CQC 1-1968203941

Dunston Community Centre

Provider

Homecare North East CIC

Gateshead · North East · Active since 10/0

GoodHome-care★ Owner-managed (director & PSC)RM: De-Vere, Sophie

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

2 years ago

10/Nov/2023 - 00:00

Inspected 2 years ago

2 findings across 2 themes

Every concern logged by inspectors

record keeping
1 finding
- minor“there were some gaps such as evidence to show missing references had been chased up and employment histories had been fully explored”
governance
1 finding
- minor“Systems were in place for monitoring the quality of the service, however due to recent staff vacancies these had not always been completed.”