Agency profile · CQC 1-1984345064

FACT Healthcare Ltd

Provider

FACT Healthcare Ltd

Sandwell · West Midlands · Active since 10/0

GoodHome-care★ Owner-managed (director & PSC)RM: Chitura, Mariah

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledRequires improvement

Last inspection

8 years ago

20/Jun/2017 - 00:00

Inspected 8 years ago

3 findings across 2 themes

Every concern logged by inspectors

record keeping
2 findings
- moderate“in three of the five staff files we found both gaps in their employment history or a lack of a full employment history”
- moderate“records provided to care staff to show their understanding and completion of the care certificate were lacking”
governance
1 finding
- moderate“the providers systems in terms of record keeping in relation to recruitment and completion of a comprehensive induction were not robust”