London Care (Raynes Park)

Inspection reports (6)

1. Inspection report · 2022-10-14

   Framework: KLOE · 11 pages · 80 KB · PDF

   Good
   safe: Goodwell-led: Good

   London Care (Raynes Park) was rated Good overall following a focused inspection of Safe and Well-led, with people protected from harm and a positive, person-centred culture. A minor concern was raised by one team about communication and support from the office, which the registered manager was addressing.

   Concerns (1)

   • minorCommunication with families: “Staff from another team said there was a lack of communication and support from the office and this had meant that the previous high standards of service quality had dropped.”
   Strengths

   • · Safe recruitment with DBS checks, references and scenario-based interviews
   • · Medicines safely administered, audited and stored by trained staff
   • · Risk assessments integrated within care plans and regularly reviewed
   • · Effective use of PPE and up-to-date infection prevention and control policy