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Peoples Care Limited received an overall rating of Requires Improvement following an inspection in September–October 2023, with three regulatory breaches identified covering safe care and treatment (medicines and risk assessment), fit and proper persons employed (recruitment), and good governance (record keeping and failure to notify CQC of incidents). People and relatives were generally positive about the caring, culturally competent and flexible care delivered, but significant gaps in documentation, medicines management and quality assurance processes undermined the safety and governance of the service.
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