moderate“It is unclear from the records presented whether the additional concerns had been investigated prior to the staff member's resignation being accepted.”
record keeping
1 finding
minor“We noted the document viewed had not been signed, nor was there a record of the person who had completed the monitoring form or their role.”
medication management
1 finding
minor“One person's care plan stated, 'I would like care assistants to support me with my medication.' We noted there was no medicine care and support plan in place.”
consent capacity
1 finding
minor“It was not apparent that they had lasting power of attorney for health and welfare to authorise them to give consent on the persons behalf.”