Agency profile · CQC 1-2141142104

Voyage (DCA) West Midlands

Provider

Voyage 1 Limited

Wolverhampton · West Midlands · Active since 16/0

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

2 years ago

24/Feb/2024 - 00:00

Inspected 2 years ago

2 findings across 2 themes

Every concern logged by inspectors

communication with families
1 finding
- minor“Another relative told us, "I leave messages at the office. They don't get back to me."”
staffing levels
1 finding
- minor“Some relatives told us they did not feel there was always enough staff to ensure people had the support they needed.”