critical“breach of regulation 17 (Good Governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014”
record keeping
1 finding
critical“records were not always accurate, complete and detailed in respect of each person using the service”
staff training
1 finding
moderate“not all staff had been recently trained in fundamental topics for the service provision such as first aid, care planning, dementia and falls awareness”
care planning
1 finding
moderate
“the care plan for someone living with Parkinson's disease did not contain information specific to that condition”
medication management
1 finding
moderate“we saw a record of a PRN medication having been given without the dosage and the reason being included in the notes”
supervision appraisal
1 finding
minor“the records contained no evidence of individual and professional development”
incident learning
1 finding
minor“Even though improvements had been made, there were still areas to improve following our previous inspection.”
staff competency
1 finding
moderate“the assessment was taking place by the deputy manager whose competency had not been recently assessed”