minor“some information about people's risks were located in a number of different places. For example, within people's care plans.”
care planning
1 finding
minor“We identified some areas within people's care records, such as guidance provided to staff to support people to remain safe, which required more detail.”
governance
1 finding
minor“The provider and registered manager told us they would continue to develop their governance systems, to ensure staff were consistently provided with the level of guidance required”
incident learning
1 finding
minor“We discussed the importance of ensuring the correct identification was on all statutory notifications prior to submitting.”