Age UK Wakefield District - Home Support Services

Inspection reports (2)

1. Inspection report · 2023-12-15

   Framework: KLOE · 10 pages · 79 KB · PDF

   Good
   safe: Goodwell-led: Good

   Age UK Wakefield District Home Support Services received an overall Good rating following a focused remote inspection of the Safe and Well-led key questions, with both rated Good. The only area for improvement was overdue records audits and unsigned care plans, resulting in a recommendation to strengthen record auditing systems.

   Concerns (2)

   • minorRecord keeping: “some improvement was required in relation to records audits. Whilst no harm to people had occurred, some care plans reviews were overdue and some required signing.”
   • minorGovernance: “records audits were overdue and some records required signing. We have made a recommendation that the provider reviews their systems for auditing records.”
   Strengths