Gordon Care Services Limited received a Good rating across all five key questions at its first inspection since registration in November 2015. The service demonstrated strong safeguarding practices, person-centred care planning, effective governance, and a well-supported workforce with no areas of concern identified.
Strengths
· Robust safeguarding policies and procedures updated October 2017, covering both adults and children, with all care workers up to date on safeguarding training
· Sufficient staffing with thorough recruitment checks including DBS, references, identity and right to work verification
· Medicines management handled safely with competency-assessed care workers and audited MAR sheets with no errors or omissions
· Person-centred care plans written using 'I' statements, reflecting individual preferences, routines, life histories and communication needs
· Registered manager with 10 years' experience, health and social care management qualification, and ISO 9001 certification achieved for quality management systems