Alpha-Imperial Private Ltd

Inspection reports (3)

1. Inspection report · 2023-11-23

   Framework: KLOE · 11 pages · 78 KB · PDF

   Good
   safe: Goodresponsive: Goodwell-led: Good

   Alpha-Imperial Private Ltd improved from Requires Improvement to Good across all three inspected key questions (Safe, Responsive, Well-Led), with the provider successfully addressing concerns identified at the previous 2019 inspection. A minor but notable finding of untimely call arrivals was identified and promptly acted upon by the registered manager.

   Concerns (2)

   • moderateMissed or late visits: “staff did not always attend calls on time to provide people with the personal care they needed. The registered manager acted on this finding promptly to ensure this was not repeated.”
   • minorGovernance