Elect Care Consultants Ltd improved from Requires Improvement to Good following a focused inspection of Safe, Effective, and Well-led key questions, with all three previous regulatory breaches (Regulations 17, 18, and 19) resolved. The service demonstrated safe recruitment, effective medicines management, strong staff support, and a positive person-centred culture with robust governance systems.
Strengths
· Safe recruitment practices in place including DBS checks, references, and right-to-work verification, resolving previous breach of Regulation 19.
· Medicines managed safely with monthly audits, trained staff, competency checks, and correctly completed MAR records.
· Staff received regular supervision, yearly appraisals, spot checks, and comprehensive induction, resolving previous breach of Regulation 18.
· Call monitoring system in place with weekly audits to ensure care visits were delivered on time.
· Effective governance and quality monitoring systems including IPC audits, medication audits, and call monitoring audits, resolving previous breach of Regulation 17.
Quality-Statement breakdown (13)
safe: Staffing and recruitmentGood
safe: Systems and processes to safeguard people from the risk of abuseGood
safe: Assessing risk, safety monitoring and managementGood
safe: Using medicines safelyGood
safe: Preventing and controlling infectionGood
safe: Learning lessons when things go wrongGood
effective: Staff support: induction, training, skills and experienceGood
effective: Assessing people's needs and choices; delivering care in line with standards, guidance and the lawGood
effective: Supporting people to eat and drink enough to maintain a balanced dietGood
effective: Ensuring consent to care and treatment in line with law and guidanceGood
well-led: Managers and staff being clear about their roles, understanding quality performance, risks and regulatory requirementsGood
well-led: How the provider understands and acts on the duty of candourGood
well-led: Continuous learning and improving careGood