critical“a number of people who were assisted with taking their medicines, some on an ad hoc basis, had no risk assessments in place within their care plan”
care planning
1 finding
critical“We found people's care and support plans to be lacking in detail, with some of the information being task orientated and not personalised to the individual.”
record keeping
1 finding
moderate“We found a number of risk assessments that were in place had not been reviewed in line with the services own deadlines for doing so which meant the information could potentially be out of date.”
supervision appraisal
1 finding
minor“Some staff did tell us that whilst they did feel supported they had not had a formal face to face supervision for some time.”
consent capacity
1 finding
minor“one person who had a diagnosis of Parkinson's did not have a capacity assessment in place.”