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Comficare Limited was rated Requires Improvement overall following its September 2021 inspection, with regulatory breaches identified for failing to conduct mental capacity assessments (Regulation 11) and for inadequate governance systems including absent audits and outdated records (Regulation 17). The service demonstrated genuine strengths in safe staffing, medicines management, infection control, and person-centred caring relationships, but must urgently address Mental Capacity Act compliance and quality assurance processes.
Comficare Ltd received an overall rating of Requires Improvement at this focused inspection, remaining in breach of Regulation 12 (Safe Care and Treatment) and Regulation 17 (Good Governance) due to inadequate risk assessments and ineffective governance auditing systems. The service demonstrated strengths in medicines management, staff training, consent practices and person-centred culture, with the Effective domain improving to Good.
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