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Agency profile · CQC 1-2469055225
Cura Care Limited
↗ View on cqc.org.uk
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Provider
Cura Care Limited
Richmond upon Thames · London · Active since 10/0
Good
Home-care
★ Owner-managed (director & PSC)
RM: Mullins, Adrian
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
2 years ago
29/Jun/2023 - 00:00
Inspected 2 years ago
Overview
Inspections (2)
Findings (2)
Owner-management
Methodology
2 findings across 2 themes
Every concern logged by inspectors
communication with families
1 finding
minor
“The admin is not great. We don't always get a response when we want to cancel a visit and people [staff] aren't made aware.”
complaints handling
1 finding
minor
“Some relatives said that they had not always received a satisfactory response to concerns they had made.”