Cura Care Limited

Inspection reports (2)

1. Inspection report · 2023-09-27

   Framework: KLOE · 12 pages · 83 KB · PDF

   Good
   safe: Goodcaring: Goodwell-led: Good

   Cura Care Limited is rated Good overall following a May 2023 inspection, with Safe, Caring, and Well-led all rated Good; Effective and Responsive were not inspected and carry forward prior ratings. Minor weaknesses were noted in office communication responsiveness and handling of relatives' concerns, but no regulatory breaches were identified.

   Concerns (2)

   • minorCommunication with families: “The admin is not great. We don't always get a response when we want to cancel a visit and people [staff] aren't made aware.”
   • minorComplaints handling: “Some relatives said that they had not always received a satisfactory response to concerns they had made.”