moderate“Prior to the inspection we had received concerns that there were not enough staff to meet people's needs and that people's care calls were being missed.”
record keeping
1 finding
minor“We found 1 example where the amount of liquid for thickener was not recorded. This was updated during the inspection.”
staff competency
1 finding
minor“We found 1 example where a person's most recent references had been obtained, however they had also previously worked in health and social care and a reference was not obtained for this employment.”
leadership
1 finding
moderate“At the time of our inspection there was not a registered manager in post.”