Agency profile · CQC 1-2582789089

Hand on Heart Care

Provider

Hand On Heart Care Services Limited

Harrow · London · Active since 19/0

GoodHome-care★ Owner-managed (director & PSC)RM: Deb, Pushpo

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

1 year ago

08/Jul/2024 - 00:00

Inspected 1 year ago

3 findings across 2 themes

Every concern logged by inspectors

governance
2 findings
- moderate“There was no registered manager in post due to the departure of the former registered manager.”
- minor“There was no formalised spot check system in place”
safeguarding
1 finding
- minor“one was a little unsure when asked about types of abuse but did know that they should keep people safe”