Focused inspection of Raza Homecare Limited found previous breaches of regulations 12 and 17 had been addressed, with risk management plans and audit systems now suitable. Overall rating improved from Requires Improvement to Good, with Safe and Well-led both rated Good.
Strengths
· Risk management plans now contain suitable information to help staff identify and reduce risks
· Monitoring and audit systems identify issues regarding quality of care provided
· Safe recruitment with DBS checks, references and scenario-based interviews
· Medicines safely administered by trained staff with audit checks
· Effective use of PPE and up-to-date infection prevention and control policy
Quality-Statement breakdown (10)
safe: Systems and processes to safeguard people from the risk of abuseGood
safe: Staffing and recruitmentGood
safe: Using medicines safelyGood
safe: Preventing and controlling infectionGood
safe: Learning lessons when things go wrongGood
well-led: Continuous learning and improving careGood
well-led: Promoting a positive, person-centred cultureGood
well-led: Duty of candourGood
well-led: Managers and staff clear about roles and regulatory requirementsGood
well-led: Engaging and involving people, public and staff; working in partnershipGood