Wallasey Project received an overall Good rating at its first CQC inspection, performing well across effective, caring, responsive and well-led domains. A Requires Improvement rating for safe reflected gaps in medication record keeping and a missing staff reference, though no regulatory breaches were cited.
Concerns (2)
moderate
Medication management
: “the service was not keeping appropriate records of the medication that people had been supported to take...staff did not specifically record each medication that they had supported the person to take”
minorRecord keeping: “in one of the recruitment files we reviewed we saw that the member of staff's references were missing...they were unable to account for how or why this information was missing”
Strengths
· Person-centred care plans with relevant risk assessments reviewed regularly
· Staff received regular supervisions and appraisals and felt well-supported
· Well-maintained and up-to-date staff training records covering a wide range of topics
· Effective safeguarding systems with staff demonstrating good understanding of abuse types
· Strong, experienced leadership with clear lines of accountability and transparent management culture