This focused inspection of Nationwide Care Services Limited (Derby), covering Safe and Well-led only, found the service maintained a Good rating overall, with no evidence of harm arising from the concerns that triggered the inspection. Notable was the absence of a registered manager at the time of inspection, though interim governance arrangements were in place and a replacement had been recruited.
Concerns (1)
minorLeadership: “There was not a registered manager in post at the time of this inspection. The provider had recruited a new manager who was due to start work at the service shortly.”
Strengths
· People were safeguarded from abuse and avoidable harm; staff trained and information shared with local authority safeguarding team when required.
· Risk assessments completed to support safe care delivery, including equipment-specific transfer guidance.
· Safe recruitment processes in place including DBS checks and previous work references.
· Medicines managed in line with good practice; staff trained and records confirmed prescribed medicines administered correctly.
· Infection prevention and control practices followed; PPE used in line with government guidance.