moderate“We found 2 staff had not received training in moving and handling since 2021.”
moderate“The service's mandatory training did not include training on oral care, person centred care, dignity and communication.”
moderate“Although the provider had completed training in relation to autistic people and people with a learning disability, staff had not yet completed the Oliver McGowan Mandatory Training.”
consent capacity
1 finding
moderate“There was no evidence a mental capacity assessment or a best interest meeting had taken place regarding the decision [bed rails].”
record keeping
1 finding
minor“People's capacity was not always documented in people's care plans. This was raised with the registered manager who ensured this was rectified immediately.”
end of life care
1 finding
minor“The service had discussed people's requests regarding funerals however, did not have an end-of-life care plan in place.”