Apex Prime Care - Newhaven

Inspection reports (2)

1. Inspection report · 2022-12-02

   Framework: KLOE · 11 pages · 84 KB · PDF

   Good
   safe: Goodwell-led: Requires improvement

   Apex Prime Care - Newhaven provides safe, person-centred domiciliary care with strong safeguarding and infection control practices, but requires improvement in well-led due to gaps in care plan detail and the absence of PRN medication protocols for people who cannot self-request medicines.

   Concerns (4)

   • moderateCare planning: “Some records relating to people's risks needed more detail in people's care plans...the person's care plan was not clear on repositioning instructions.”
   • moderateMedication management: “People did not have PRN protocols in place to give guidance to staff about what medicine to administer when needed.”
   • moderateGovernance