ReadyCQC, a weekly field guide to CQC home-care regulation

ReadyCQC

Quality-Statement breakdown (22)

safe: Systems and processes to safeguard people from the risk of abuseInsufficient evidence to rate
safe: Assessing risk, safety monitoring and managementInsufficient evidence to rate
safe: Staffing and recruitmentInsufficient evidence to rate
safe: Using medicines safelyInsufficient evidence to rate
safe: Preventing and controlling infectionInsufficient evidence to rate
safe: Learning lessons when things go wrongInsufficient evidence to rate
effective: Assessing people's needs and choices; delivering care in line with standards, guidance and the lawInsufficient evidence to rate
effective: Staff support: induction, training, skills and experienceInsufficient evidence to rate
effective: Supporting people to eat and drink enough to maintain a balanced dietInsufficient evidence to rate
effective: Staff working with other agencies to provide consistent, effective, timely careInsufficient evidence to rate
effective: Ensuring consent to care and treatment in line with law and guidanceInsufficient evidence to rate
caring: Ensuring people are well treated and supported; respecting equality and diversityInsufficient evidence to rate
caring: Supporting people to express their views and be involved in making decisions about their careInsufficient evidence to rate
caring: Respecting and promoting people's privacy, dignity and independenceInsufficient evidence to rate
responsive: Planning personalised care to ensure people have choice and controlInsufficient evidence to rate
responsive: Meeting people's communication needsInsufficient evidence to rate
responsive: Supporting people to develop and maintain relationships to avoid social isolationInsufficient evidence to rate
responsive: Improving care quality in response to complaints or concernsInsufficient evidence to rate
responsive: End of life care and supportInsufficient evidence to rate
well-led: Promoting a positive culture that is person-centred, open, inclusive and empoweringInsufficient evidence to rate
well-led: Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirementsInsufficient evidence to rate
well-led: Engaging and involving people using the service, the public and staff; Continuous learning and improving careInsufficient evidence to rate

Comfort Zone Care Services Ltd

Inspection reports (2)