moderate“the agreed restraint holds for 1 individual were not clearly specified in their support plan. The registered manager said these details would be added.”
medication management
1 finding
minor“a formal check that the food being used to administer the medicines did not affect their efficacy had not been made.”
incident learning
1 finding
minor“Two incident forms had not been returned to the registered manager in a timely way.”
record keeping
1 finding
minor
“a 'hospital traffic light document' was used to provide a brief overview of people's support needs...these were not always dated to show they were current.”