moderate“some care plans written for the support of children and young people who used the service were not as personalised and used a different format in comparison to care plans written for adults.”
person centred care
1 finding
minor“A female or male cartoon or comic book character was placed on the front of each care plan but they were the same for each child...the cover was generic and not personalised for each child.”
record keeping
1 finding
minor“some reviews were found to be overdue by a few weeks. The registered manager told us plans were in progress for the reviews to take place.”
medication management
1 finding
minor“staff did not use the coding system to note when they did not need to administer people their medicine and instead had left the entry blank.”