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Agency profile · CQC 1-313219183
Northwest Domiciliary Agency
↗ View on cqc.org.uk
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Provider
Potensial Limited
Lancashire · North West · Active since 23/0
Good
Home-care
RM: Brady, Toni-Marie
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
3 months ago
04/Mar/2026 - 00:00
Inspected 3 months ago
Overview
Inspections (3)
Findings (1)
Owner-management
Methodology
1 findings across 1 themes
Every concern logged by inspectors
other
1 finding
minor
“there was no policy available to provide staff with clear guidance about the importance of maintaining people's privacy and dignity and promoting their choice and independence.”