The Field Guide Insights Explore My patch

Sign in Get free access

Loading

ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

Methodology About Privacy Contact

Agency profile · CQC 1-321407715

Royale Carers Limited

Also known as: Royale Carers

↗ View on cqc.org.uk⌖ See nearby

Provider

Royale Carers Limited

Southend-on-Sea · East · Active since 21/1

GoodHome-care★ Owner-managed (director & PSC)RM: Dokpoh, Doris

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

4 years ago

03/Feb/2022 - 00:00

Inspected 4 years ago

Overview Inspections (4)Findings (4)Owner-management Methodology

4 findings across 4 themes

Every concern logged by inspectors

care planning
1 finding
- moderate“risks for people were not always identified and recorded in relation to people's care and support needs”
staff training
1 finding
- minor“Staff had received medicines training. However, we found some training was out of date.”
missed or late visits
1 finding
- minor“People told us there were times when staff arrived later than planned.”
record keeping
1 finding
- moderate

“Additional information was required to demonstrate how risks to a person's wellbeing and safety were to be mitigated.”