Yorkshire Homecare Limited improved from Requires Improvement to Good across Safe, Effective, and Well-led key questions following a focused inspection on 31 May 2023, having addressed all prior regulatory breaches. Minor issues remained around medication recording robustness and one consent/capacity gap, both of which the registered manager acted on immediately.
Concerns (3)
minorMedication management: “provider was having some technical problems with their newly implemented electronic care recording system, this impacted on some instances of medication administration recording...these needed to be more robust.”
minor
Consent / capacity
: “we highlighted concern where a best interest decision may have been required for one person. The registered manager took immediate action to resolve this.”
minorCare planning: “People's needs and choices were not always assessed before they started using the service. However, the registered manager had taken action to address this when they came into post.”
Strengths
· Robust risk assessments and individualised care records provided staff with clear guidance to reduce risk.
· Staff received thorough induction, shadowing, ongoing training, competency checks, supervision, and appraisals.
· Safeguarding systems were strong; registered manager routinely sought advice from the local authority safeguarding team.
· Safe recruitment practices in place including DBS checks; enough staff to meet people's needs.
· Registered manager demonstrated good governance, carrying out quality review checks and acting on lessons learnt.