Dimensions Wakefield Domiciliary Care Office received a Good rating across all five key questions at this announced inspection in December 2018, maintaining its previous Good rating. The service demonstrated robust safeguarding, medicine management, person-centred care planning, and effective governance with no areas of concern identified.
Strengths
· People felt safe and staff understood safeguarding responsibilities
· Robust medicine management with trained and competent staff
· Regular staff supervision, appraisals, and meaningful development opportunities
· Care records contained clear, person-centred information covering all aspects of care
· Strong quality assurance including spot checks, care plan audits, and management meetings
Dimensions Wakefield received a Good rating across all five key questions at its April 2016 inspection, demonstrating safe, person-centred domiciliary care for 18 people with learning or physical disabilities. The service was characterised by strong medication governance, robust recruitment, effective staff training, and an open management culture with well-embedded quality assurance systems.
Strengths
· People felt safe and staff demonstrated clear knowledge of safeguarding policies and local contact procedures.
· Robust recruitment process including DBS checks and references completed before staff commenced work.
· Detailed, person-centred risk assessments focused on enabling independence rather than restricting activity.
· Medication management was thorough with competency assessments, MAR reconciliation, and regular audits.
· Staff received comprehensive induction including Care Certificate, shadowing, and specialist training (e.g. challenging behaviour).