IHI Care Services Limited

Inspection reports (3)

1. Inspection report · 2022-05-10

   Framework: KLOE · 10 pages · 77 KB · PDF

   Good
   safe: Goodwell-led: Good

   IHI Care Services Limited, a domiciliary care agency supporting 56 people, retained Good ratings in Safe and Well-led at this focused inspection prompted by recruitment concerns. Minor improvements were needed in reference verification documentation and audit trails, but no evidence of harm was found.

   Concerns (3)

   • minorRecord keeping: “the recorded verification information did not always contain the name of the staff member who conducted the reference verification check and what details were discussed”
   • minorGovernance: “The provider's audits should have identified these gaps in recording information.”
   • minorOther