Ability 2 Achieve Care & Support Limited was rated Good overall, with Safe and Well-led both rated Good and no breaches identified. Inspectors found a person-centred culture, safe medicines and recruitment practices, and effective management oversight aligned with Right Support, Right Care, Right Culture.
Strengths
· Thorough recruitment procedures with checks completed before staff start work
· Staff received medication training and had competencies assessed, with auditing systems to identify discrepancies
· Strong safeguarding systems with staff demonstrating good understanding of how to keep people safe
· Person-centred culture supporting choice, independence and positive risk-taking aligned with Right Support, Right Care, Right Culture
· Effective management oversight through audits and senior staff spot checks
Quality-Statement breakdown (9)
safe: Staffing and recruitment
Not rated
safe: Systems and processes to safeguard people from the risk of abuseNot rated
safe: Assessing risk, safety monitoring and management; Learning lessons when things go wrongNot rated
safe: Using medicines safelyNot rated
safe: Preventing and controlling infectionNot rated
well-led: Promoting a positive, person-centred cultureNot rated
well-led: Managers and staff understanding roles, quality, risks and duty of candourNot rated
well-led: Engaging and involving people, the public and staffNot rated
well-led: Working in partnership with othersNot rated