ReadyCQC, a weekly field guide to CQC home-care regulation

criticalMedication management: “The medicine record for this person did not name the individual medicines the person took. Their medicines were all in a blister pack and the medicine chart simply stated, 'blister pack'”

criticalMedication management: “They contained three instances where correction fluid had been used which meant it was not possible to see what the original entry had been.”

criticalSafeguarding: “The registered manager was not aware of their responsibilities with regard to safeguarding...they would only report a safeguarding if the alleged victim agreed to this”

criticalGovernance: “Lack of effective quality assurance and monitoring systems and poor record keeping were a breach of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) 2014.”

moderateRecord keeping: “The registered manager told us they did not usually keep a record of these monitoring calls and was only able to produce three such records during the inspection.”

moderateRecord keeping: “Two staff had left this section of their application form blank and there was no other record on the file to account for this.”

moderateMissed or late visits: “For one member of staff in that period they had six appointments and had only logged in and out for one of them.”

minorCare planning: “Not all care plans included [life history]. It was only included in one of the four care plans we reviewed.”

Brand Healthcare

Inspection reports (2)