minor“some people's risk assessments did not include sufficiently detailed and personalised information for staff about their individual level of vulnerability to COVID-19”
medication management
1 finding
minor“some people did not have sufficiently detailed information in their care records for some of their 'when required' medicines”
governance
1 finding
moderate“not all the audits had always been effective... The provider's audits had not identified the issues we found during our inspection”
staff training
1 finding
minor“The provider's staff training audit had not identified that some training for some staff was not up to date.”