Agency profile · CQC 1-369537027

Bluebird Care (Epsom, Kingston & Sutton)

Provider

Bayford New Horizons Limited

Surrey · South East · Active since 16/0

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

2 years ago

12/Jul/2023 - 00:00

Inspected 2 years ago

Inspection reports (3)

Medication management

: “some people did not have sufficiently detailed information in their care records for some of their 'when required' medicines”

minorStaff training: “The provider's staff training audit had not identified that some training for some staff was not up to date.”

Strengths

· People received safe care with detailed risk assessments and staff who knew people and their needs well.
· Medicines were used safely with staff trained and competency assessed in medicines administration.
· Sufficient numbers of suitably qualified staff deployed; safer recruitment procedures including DBS checks followed.
· Infection prevention and control followed best practice guidance.
· Positive, person-centred culture that was open, inclusive and empowering, achieving good outcomes for people.

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16 pages · 80 KB · PDF

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