moderate“Information relating to people unable to make specific decisions had not always been discussed or recorded as identified within MCA guidance. For example, for the use of covert medication.”
governance
1 finding
minor“the system in use was on occasions repetitive and did not demonstrate when areas of improvement for staff were identified, would be addressed.”
record keeping
1 finding
minor“the coding used by staff to sign on medication administration (MAR) records did not always correspond with the guidance available to staff.”
staff training
1 finding
minor“Training records showed that a number of staff needed to complete refresher training in some areas.”