critical“The service did not have a registered manager in place and were therefore not compliant with the conditions of registration.”
record keeping
1 finding
moderate“Some of the audit checks had not been documented such as medicines and care plan audits. This made it difficult to review what the service was looking for.”
supervision appraisal
1 finding
minor“One staff's records we saw had no documented supervision records. The provider told us they had been supported but the documentation was missing.”