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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-3839303260

Kinder Home Care Services

↗ View on cqc.org.uk⌖ See nearby

Provider

Kinder Home Care Services Ltd

North Northamptonshire · East Midlands · Active since 19/0

GoodHome-care★ Owner-managed (director & PSC)RM: Kanukamwe, Maslin

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

2 years ago

07/Nov/2023 - 00:00

Inspected 2 years ago

Overview Inspections (2)Findings (6)Owner-management Methodology

6 findings across 6 themes

Every concern logged by inspectors

incident learning
1 finding
- minor“We discussed with the management team the need to strengthen the oversight of these incidents and accidents.”
staff training
1 finding
- minor“Training in learning disability and autism was limited, however, after raising this the management team arranged additional training.”
end of life care
1 finding
- minor“Training in end of life was limited, however, after raising this the management team arranged additional training.”
care planning
1 finding

moderate

“Some people's care reviews had not taken place as planned and some staff had not completed training in learning disability and end of life care.”

communication with families

1 finding

minor“They don't let us know if they're running late”

governance

1 finding

minor“A sample of care rotas showed there was no travel times between visits. The deputy manager addressed this immediately.”