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Agency profile · CQC 1-3909309981
Right at Home Tyneside
↗ View on cqc.org.uk
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Provider
Life and Care Solutions Limited
North Tyneside · North East · Active since 17/0
Good
Home-care
RM: Latimer, Lyndsey
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
3 years ago
29/Nov/2022 - 00:00
Inspected 3 years ago
Overview
Inspections (1)
Findings (2)
Owner-management
Methodology
2 findings across 2 themes
Every concern logged by inspectors
missed or late visits
1 finding
minor
“Some people experienced later calls than agreed. The provider was aware of this and had taken steps to reduce these occurrences.”
communication with families
1 finding
minor
“Some people we spoke with gave mixed feedback about how well the provider communicated with them when a care visit was going to be delayed.”