The Field Guide Insights Explore My patch

Sign in Get free access

Loading

ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

Methodology About Privacy Contact

Agency profile · CQC 1-4094619273

Prestige Homecare Services

↗ View on cqc.org.uk⌖ See nearby

Provider

Prestige Homecare Services Limited

Ealing · London · Active since 14/0

GoodHome-careRM: Sehmi, Manjit

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

18/May/2023 - 00:00

Inspected 3 years ago

Overview Inspections (3)Findings (4)Owner-management Methodology

4 findings across 4 themes

Every concern logged by inspectors

infection control
1 finding
- moderate“Starting in February 2022, a month prior to our inspection, staff were completing weekly, rather than daily, lateral flow tests”
missed or late visits
1 finding
- moderate“a third of those we spoke with said care staff would not always stay the full allocated time for their care visit”
care planning
1 finding
- minor“a more generic risk assessment that considered issues such as a person's living environment was not always updated regularly”
communication with families
1 finding

minor“one relative told us the provider had not informed them about a change to the timing of their family member's care visit”