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Helping hands is a domiciliary care agency providing personal care and support to people living in their own homes. The assessment commenced on 25 January 2024 and was completed on 27 February 2024. The assessment was completed remotely by an assessor and included a meeting with the registered manager. We looked at 5 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control and Equity in experiences and outcomes. Following the assessment, the service has received an overall rating of good for all quality statements assessed.
npm run etl:reports -- --location 1-4131462732.npm run etl:reports -- --location 1-4131462732.npm run etl:reports -- --location 1-4131462732.