moderate“the nominated individual told us whilst they...accessed daily the electronic systems...they did not record details of these checks, such as frequency, outcome, and actions.”
supervision appraisal
1 finding
moderate“There had been no staff meetings since 2022. Staff received 6 monthly supervision meetings to discuss their work, training and development needs.”
staff training
1 finding
moderate“Staff training records identified gaps in mandatory training in learning disability and autism awareness, this is a legal requirement for all staff of registered services to complete.”
incident learning
1 finding
minor“whilst incidents were minimal, there was no analysis completed that provided oversight of lessons learnt, themes or patterns.”
record keeping
1 finding
minor“guidance for staff about people's health conditions and how this impacted their daily care and support was limited.”
leadership
1 finding
moderate“it demonstrated a lack of recorded evidence of oversight and leadership by the provider.”