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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-4229239326

Quality Healthcare Solutions

↗ View on cqc.org.uk⌖ See nearby

Provider

Quality Healthcare Solutions Limited

Havering · London · Active since 19/0

GoodHome-careRM: Wilcox, Kerry

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

1 year ago

05/Aug/2024 - 00:00

Inspected 1 year ago

Overview Inspections (2)Findings (3)Owner-management Methodology

3 findings across 3 themes

Every concern logged by inspectors

care planning
1 finding
- moderate“the care plans were more focused on task orientation...They required further details to ensure they were more person centred.”
complaints handling
1 finding
- moderate“a complaint about the conduct of some care staff that we were made aware of, was not logged and recorded.”
record keeping
1 finding
- minor“some 'client log notes' about people used language that did not demonstrate appropriate levels of respect and dignity for the person.”