Park View

Inspection reports (3)

1. Inspection report · 2024-02-02

   Framework: KLOE · 9 pages · 74 KB · PDF

   Good
   safe: Goodwell-led: Good

   Park View, an extra care housing service for eight people with a range of conditions including learning disabilities, was rated Good overall following its December 2023 inspection, maintaining its previous 2017 rating. The service demonstrated strong person-centred care, safe medication management, appropriate staffing, and a transparent, inclusive culture led by an effective registered manager.

   Strengths

   • · Registered manager ensured staff were trained to manage medicines safely, with medication-specific care plans and risk assessments in place.
   • · Staffing levels consistently met people's needs, with robust recruitment procedures including criminal record and reference checks.
   • · Person-centred support planning focused on optimising skills, independence and making risky decisions safely.
   • · Extensive quality assurance systems including audits, mock inspections and a lessons learnt process embedded in team meetings.
   • · Inclusive, open culture where people felt respected, consulted and engaged in the ongoing improvement of the home.