Agency profile · CQC 1-4464378565

Helping Hands - West Northumberland

Provider

HH Community Care Limited

Northumberland · North East · Active since 13/1

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

24/Feb/2023 - 00:00

Inspected 3 years ago

1 findings across 1 themes

Every concern logged by inspectors

communication with families
1 finding
- minor“A very small number of relatives commented communication could be further improved by responding to messages left. One relative said, "They are alright in the office, but they don't always get back to you."”