Angels By Classic (Healthcare At Home) Limited is a domiciliary care service rated Good across all five key questions at its October 2018 inspection, maintaining the rating from its previous inspection. The service demonstrated safe, person-centred care with effective governance, well-supported staff, and strong relationships with people, families and external professionals.
Strengths
· People felt safe and secure with regular, trustworthy care workers and no missed or late visits recorded.
· Robust medicines management with regular MAR audits and competency checks for care workers.
· Care workers treated people with kindness, compassion and promoted independence and dignity.
· Strong culture of learning and continuous improvement led by a proactive registered manager.
· Effective multi-professional working and positive feedback from community professionals.