Human Support Group Limited - York

Inspection reports (4)

1. Inspection report · 2023-11-17

   Framework: KLOE · 10 pages · 76 KB · PDF

   Good
   safe: Goodwell-led: Good

   Human Support Group Limited - York is a domiciliary care and reablement agency rated Good overall, with Good ratings for both Safe and Well-led following a focused remote inspection in November 2023. No failures or regulatory breaches were identified; the service demonstrated robust safeguarding, safe recruitment, medicines management and quality governance.

   Strengths

   • · People felt safe and staff demonstrated good understanding of safeguarding policies and procedures.
   • · Safe recruitment process including DBS checks, references and right-to-work verification.
   • · Medicines managed safely with regular audits of medicine administration records.
   • · Sufficient staffing levels; no missed visits reported by people using the service.
   • · Service worked effectively with health and social care professionals, responding flexibly to increased demand.
2. Inspection report ·