Churchill Health Care (Harrow)

Inspection reports (4)

1. Inspection report · 2023-03-14

   Framework: KLOE · 12 pages · 83 KB · PDF

   Good
   safe: Goodresponsive: Goodwell-led: Good

   Churchill Health Care (Harrow) improved from Requires Improvement to Good across all three inspected key questions (Safe, Responsive, Well-led), having addressed previous breaches of Regulations 17 and 18 through an electronic call monitoring and care recording system. No current breaches of regulation were found and people, relatives, and staff gave consistently positive feedback about the service.

   Strengths

   • · Electronic call monitoring system introduced to address previous staffing and punctuality concerns, with real-time monitoring and immediate follow-up on missed log-ins.
   • · Safe recruitment practices including DBS checks, references, and identity verification carried out for all staff.
   • · Medicines management improved with staff training, competency spot checks, and audits of MAR charts with no unexplained gaps found.
   • · Person-centred electronic care planning system providing staff with immediate notification of changes to people's needs.